Search FAQs

  • Log in or Register

    Follow your desktop or mobile phone app instructions to set up and log in to eBooks.

  • Redeem Code

    Redeem a code to add your eBook to your shelf.

  • View Shelf

    You will then be able to view your purchased or redeemed eBook on your shelf.

  • Q.
    What is an eBook?
    A.

    American Heart Association (AHA) eBooks allow users to read publications on personal computers and mobile devices.

  • Q.
    What is a course video in streaming format?
    A.

    AHA course videos are available in streaming format and feature the same content as the course DVDs. This format allows instructors to stream course videos with an Internet connection and is an alternative option to DVDs and DVD players. Streaming videos are to be used by AHA instructors teaching courses. 

  • Q.
    If the science in an eBook changes, or if there are updates to the course details before the new edition releases, will I receive updates automatically?
    A.

    Individual AHA eBooks are updated if/when there are major science changes, the course details change, errors occur, or other updates are needed for the edition of the book redeemed. Otherwise, supplementary materials with minor changes will be provided.​

  • Q.
    Question 1
    A.

    Answer 12

  • Q.
    What can I do with my eBook?
    A.

    In addition to reading, you can:

    1. Search: AHA eBooks are searchable; you can search within a book or across your eBook library

    2. Customize: You can highlight text on the screen, bookmark pages, or add notes throughout the eBook

    3. Easily navigate: In addition to accessing eBooks from your library, you can access your notes, bookmarks, and highlights, which become part of your dashboard and quick links.

  • Q.
    What can I do with my streaming videos?
    A.
    Streaming videos have the following functions:
    1. Search: Streaming videos have searchable playlists to easily access certain parts of the course video
    2. Select Course Option: You can access the course selection drop-down menu to easily access different courses including Instructor-Led and HeartCode.
    3. Easily navigate: Manually advance to next video, easily return to the previous video to review, or scroll through the playlist to select certain videos.
  • Q.
    What types of files are eBooks and streaming videos and what are their restrictions?
    A.

    Additional information about AHA eBooks:
    1. AHA eBooks are encrypted PDF/ePub2 files.
    2. AHA Streaming Videos are .mp4 files
    3. You cannot use a third-party application to read AHA eBooks.
    4. AHA eBooks cannot be printed.
    5. eBooks redeemed through the AHA eBookstore cannot be read on Apple’s iBook app or any other third-party readers (e.g. Kindle, Barnes and Noble eReader, Stanza, Mobipocket Reader, Microsoft Reader). They must be accessed online.
    6. eBooks and streaming videos redeemed on the AHA eBookstore cannot be downloaded as a file.
    7. eBooks and streaming videos cannot be downloaded or copied to a flash drive.

  • Q.
    What platforms support eBooks and streaming videos?
    A.

    Online browsers:
    1.Chrome – Version 70 and above
    2. Firefox – Version 63 and above
    3. Safari – Version 12 and above
    4. Internet Explorer – Version 11 and above
    5. iOS device browsers – Version 11 and above
    6. Android device browsers – Version 9.0 and above


    Note: To ensure the best website functionality, please make sure to use the most recent browser version or operating system. The website may be accessed on older versions, but functionality may not be optimal.

  • Q.
    How do I download and install the AHA eReader App on an iOS or Android device?
    A.

    Installation of AHA eReader App on an iOS or Android device
    1. Log in with your AHA login credentials.
    2. Click on the Download Reader App button at the top right of the page.
    3. Follow the instructions to install the app from the App Store. The app icon will appear on your device after a successful installation.