Search FAQs

American Heart Association (AHA) eBooks allow users to read publications on personal computers and mobile devices. 

AHA course videos are available in streaming format and feature the same content as the course DVDs. This format allows instructors to stream course videos with an Internet connection and is an alternative option to DVDs and DVD players. Streaming videos are to be used by AHA instructors teaching courses. 

eBooks: 
When you redeem an access code, you are obtaining the right to read the content online. These rights are subject to technology conditions and limitations as well as contractual agreements between the AHA and its vendors.

Streaming Videos:
When you redeem an access code, you are obtaining the right to watch the content online. These rights are subject to technology conditions and limitations as well as contractual agreements between the AHA and its vendors.

Individual AHA eBooks are updated if/when there are major science changes, the course details change, errors occur, or other updates are needed for the edition of the book redeemed. Otherwise, supplementary materials with minor changes will be provided.​

The AHA does not condone the sharing of username/login credentials among multiple users. AHA eBooks and streaming videos are linked to an individual’s eBookstore account. 

To make a purchase from the AHA eBookstore, you first need to create an account.

1. Visit the ebooks.llp.com or contact your local Laerdal office.

1. At the top left of the home page, enter your access code where it says, “Enter Access Code.” If the code is correct, you will be notified that it is accepted and then have the option to view your content online.​

2. Once the access code is redeemed, the eBook or streaming video will become available on your Shelf.

eBooks can be accessed 2 ways:

1. Online by using a computer’s browser on eu.ebooks.laerdal.com (Internet Explorer, Google Chrome, etc.)
2. Online by using a tablet’s browser on eu.ebooks.laerdal.com (Safari, Google Chrome, etc.)

Streaming Videos can be accessed 2 ways:

1. Online by using a computer’s browser on eu.ebooks.laerdal.com (Internet Explorer, Google Chrome, etc.)
2. Online by using a tablet’s browser on eu.ebooks.laerdal.com (Safari, Google Chrome, etc.)
Note: To view streaming videos, internet connection is required for all viewing options

In addition to reading, you can:

1. Search: AHA eBooks are searchable; you can search within a book or across your eBook library

2. Customize: You can highlight text on the screen, bookmark pages, or add notes throughout the eBook

3. Easily navigate: In addition to accessing eBooks from your library, you can access your notes, bookmarks, and highlights, which become part of your dashboard and quick links.

No. AHA eBooks and their pages cannot be printed.

Note: For instructors outside the United States and Canada, printable Lesson Plans are included with the purchase of your international Instructor Manual (a downloadable PDF). The printable Lesson Plans provide an option for those instructors who prefer printed material during class instruction.

You’ll find a code below the acknowledgements section (in the front of your course manual) to access the student supplementary materials for your course.

No. Streaming videos are not available to download at this time. You must be connected to the Internet to access streamable course video.

Additional information about AHA eBooks:
1. AHA eBooks are encrypted PDF/ePub2 files.
2. AHA Streaming Videos are .mp4 files
3. You cannot use a third-party application to read AHA eBooks.
4. AHA eBooks cannot be printed.
5. eBooks redeemed through the AHA eBookstore cannot be read on Apple’s iBook app or any other third-party readers (e.g. Kindle, Barnes and Noble eReader, Stanza, Mobipocket Reader, Microsoft Reader). They must be accessed online.
6. eBooks and streaming videos redeemed on the AHA eBookstore cannot be downloaded as a file.
7. eBooks and streaming videos cannot be downloaded or copied to a flash drive.

Online browsers:
1.Chrome – Version 70 and above
2. Firefox – Version 63 and above
3. Safari – Version 12 and above
4. Internet Explorer – Version 11 and above
5. iOS device browsers – Version 11 and above
6. Android device browsers – Version 9.0 and above

Note: To ensure the best website functionality, please make sure to use the most recent browser version or operating system. The website may be accessed on older versions, but functionality may not be optimal.

Please contact your local Laerdal customer support team.

You can find your local office here: https://www.laerdal.com/support/customer-service/contact-us/

Installation of AHA eReader App on Windows and Mac
1. Log in with your AHA login credentials.
2. Click on the Download Reader App button at the top right of the page.
3. Follow the instructions to install the app. The app icon will appear on your desktop after a successful installation.

Installation of AHA eReader App on an iOS or Android device
1. Log in with your AHA login credentials.
2. Click on the Download Reader App button at the top right of the page.
3. Follow the instructions to install the app from the App Store. The app icon will appear on your device after a successful installation.

Reading your eBook on your iOS or Android device
1. Open the app and login to your account with your AHA login credentials. Your bookshelf with your redeemed titles will open upon successful login.
2. Tap on the eBook you wish to read to download the book to your device for offline viewing.
3. Tap on the eBook after it has completed downloading to read.

*Note: Internet access is required for the downloading process of AHA eBooks. After books are successfully downloaded to the app, the user will be able to view the book offline without an Internet connection in the AHA eBooks app.